Privacy Policy Statement

Welcome to our platform. We are committed to safeguarding your privacy and ensuring the security of your personal information. Below is our comprehensive privacy policy that outlines the types of information we collect, the methods and purposes of collection, and how we use and protect your data. By creating an account with us, you agree to the terms outlined in this policy.

Types of Information Collected:

We collect users' first and last names, email addresses, and phone numbers during the account creation process. This information is necessary to establish an account on our portal. All users are vetted through their managers, and requests are processed on their behalf. No additional information will be captured or tracked.

Methods of Collection:

User information is collected during sign-up and may be subject to random identity checks to ensure security. These checks occur periodically and are triggered by predetermined security protocols.

Purpose of Collection:

The collected data is used solely to identify users and facilitate account creation and login to our system.

Use of Information

User information is utilized to notify users when orders are completed and to provide updates and additional information relevant to their community. Additionally, it is used for account management and customer support purposes.

Data Sharing

We do not give away, sell, or distribute user information to third parties under any circumstances.

Data Security Measures

We employ stringent security measures, including encryption protocols and regular security audits, to ensure the highest level of data privacy and protection.

Data Retention

Account data is retained for the duration of the account's existence and maintained for 3 months or 90 days after the closure of the account. After this period, the account and associated data will be permanently deleted.

User Rights

Users have the right to upload, modify, and download their community information. They also have the right to request deletion of their account and personal data. Accounts will only be deleted if deemed necessary due to malicious intent against the platform, with legal action potentially taken in such cases.

Cookies and Tracking Technologies

We do not employ cookies or engage in tracking technologies, ensuring users' privacy and anonymity while using our platform.

Legal Basis for Processing

We only collect minimal personally identifiable information necessary for account creation. We will not request additional information unless it is essential for providing our services.

Updates to Privacy Policy

Users will be notified of updates to the privacy policy via email. The updated policy will also be accessible to users through a link provided in the notification email.

Contact Information

For any questions or concerns regarding our privacy policy, users can contact us at clientsuccess@launchhsv.com or call us at 256-429-2233.